We're here to help. Reach us anytime and we'll get back to you within two business days.
You can also reach us from inside the app at Settings, then Share feedback. Telling us your device model and iOS version helps us help you faster.
Open the iOS Settings app, tap your name, then Subscriptions, and choose Echo. You can also tap Settings, then Manage Subscription, inside Echo. A subscription cancelled at least 24 hours before it renews is not charged again.
Yes. Echo runs entirely on your device. Your photos, captions and plans are made right there and never leave your phone. There is no cloud and no account, so no one else can see them. See our Privacy Policy for the details.
In Echo, go to Settings, then Share feedback, or email us at madewithecho08272@gmail.com. Including your device model and iOS version helps us fix things faster.
Make sure Echo has access to your photo library at iOS Settings, then Echo, then Photos. Then open Echo, go to Settings, and tap Refresh app to re-scan your library.
Run the free profile audit here on the Echo site, then open the result in the app under Profile audit, then Import a deeper web audit.
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